Harborians

Join Harborians Card Now!

Join Harborians Card!

We teamed up with Garage Bakehouse to show just how easy it is to use your Harborians Card.Simply add your card to your Apple Wallet or Google Wallet, visit a participating business, show your card at the till, and enjoy your member offer.

Harborians Card Membership

The Harborians Card is a digital membership card that gives you exclusive discounts and offers at participating businesses across the Harborough District.

For Members

You sign up online, choose your membership type, agree T&C’s and then you add your digital card to your Apple or Google Wallet.
When you visit a participating business, simply show the card. They’ll check your name and expiry date and apply the agreed offer.
Some businesses offer a unique discount code for online-only purchases or booking workshops in advance online. These codes can be found within the membership platform. Visit the ‘POSTS’ section on the members portal to view and copy the discount codes. These are available to find through separate categories, e.g. Outdoor Activities, Health and Wellbeing, Cafés and Coffee or via the post ‘Online Discounts and Codes Only’.

Over 90 independent businesses across the Harborough District. You can browse the full list in our Business Directory.
We add new partners regularly, so the Directory keeps growing and evolving. We will update you regularly about these. Keep an eye on socials for updates.
Look out for the Harborians logo within affiliated shops and premises across the Harborough District.

Offers vary by business. The most common are a percentage off your bill (typically 10-20%), a freebie with a purchase (for example, a free cake with your coffee), or member-only specials.
Every offer is set independently by each business. We never tell partners what to offer; they choose what works for them. You’ll see the specific offer for each business listed on the Directory page. These offers will often be updated seasonally or may include special promotions for potential new products. Be sure to keep checking our Directory. We will also highlight businesses and their offers through the newsletter and on socials.

For most members, yes. The Annual Membership pays for itself after a handful of visits. If you enjoy a coffee with friends, lunch out, or buy a gift at any of our partners, you’ll typically recoup the cost within the first couple of uses.
The Annual Card costs £39 per year. Less than £3.50 per month. Visit a few local businesses and you will enjoy significant savings.
That said, the Harborians Card is also about supporting independents, not just bargain-hunting. Even if you broke even, your membership directly contributes to the businesses you love.

Cancellation is as simple as signing up. You can cancel your membership via your account online or by emailing [email protected]. Your membership will stay active until the end of your current billing period, i.e. the end of that year.

It’s quick and easy. Open your wallet on your phone, show the card and the staff member will check your name and that the card is ACTIVE. They will apply the offer. That’s it. No need to swipe or scan. Simple!
No signal, no worries! The digital card can always be shown via the wallet, even if you find yourself without an internet connection!

We collect the minimum we need to manage your membership: your name, date of birth, phone number, email and payment details. We use Join It (membership management) and Stripe (secure payments), both of which are reputable, GDPR-compliant providers. Full details are in our Privacy Policy and T&C’s

For Businesses

Nothing. There’s no fee to be listed in our Business Directory. We don’t charge our partners for this service. We believe local businesses already pay enough in rent, rates and the rest! We’re not here to add another bill.
Our income comes from member subscriptions, which lets us keep partner participation completely free.

Get in touch via email [email protected]. We’ll have a chat about your business, agree the offer with you, send you our registration form and terms, then we will add you to the site.
Most new partners are live on the platform within a week of getting in touch.

Just email us at [email protected] with at least 30 days’ notice if you want to change or pause your participation. We’ll update your listing accordingly.
Seasonal businesses, festival-period operators and anyone with capacity constraints can absolutely adapt or change their offer anytime.

You’re listed in our Business Directory (which gets steady traffic), can be featured in our newsletter (sent weekly to thousands of subscribers) and exposed to our 8,000+ social media community. We highlight new partners, run features and bring real footfall through your door.
You become part of the Harborians community and shared on socials. The kind of community marketing that’s hard to do alone. Looking for a collab or fancy running an event together, get in touch! We’re open to ideas!

(1) The card is unmistakable in blue (individual plan), silver (couples plan) and pink (family plan with the ‘Harborians’ logo on the top left corner.
(2) The card states ACTIVE in the top right corner. Super important! The expiry date is displayed clearly on the card, bottom left, below their name. If both check out, apply the agreed offer. (3) The name on the card matches the name on the customer’s payment card.
It takes seconds. We provide every partner with an info card and brief your staff doc before you go live. The digital card sits within the owner’s Apple or Google wallet and can be presented even if there is no signal.

That’s entirely up to you. Most partners offer 10-20% off, a free item with purchase, or a member-only special. The offer just needs to be meaningful enough to feel like genuine value to a member.
You can refresh or change your offer over time. Seasonal specials, event-specific deals and limited-time promotions all work well. Just let us know so we can update your listing.

Subscribe to our Newsletter

Want to discover the latest local business stories, exclusive features, community events, and practical marketing tips? Subscribe to the Harborians newsletter and be the first to know what’s happening around Market Harborough and the wider Harborough District!

Join Free Newsletter

Join over 90+ local businesses and register for the Harborians Card 🙌

Hi I'm Ed, and thanks for your interest in joining Harborians.Harborians exists to champion the independent businesses that make Market Harborough and the wider Harborough District what it is. The cafes, shops, salons, makers, restaurants, wellness businesses and family-run favourites that people genuinely love to support.The Harborians Card is a digital membership card stored in a member's Apple Wallet or Google Wallet. Members show it when visiting participating businesses to receive the agreed offer, helping drive more local spending to independents like yours.There is no cost to join as a partner business. Membership is paid for by cardholders, which means the people using the card are already committed to shopping local and supporting independent.As a Harborians partner, you will benefit from:• A listing in our Business Directory
• Exposure across our socials and community marketing
• The chance to be featured in seasonal campaigns and promotions
• Being part of a growing independent business communityIf you would like to join us, fill in the form below and we will get everything set up.Fill in the short form below to register your interest and join Harborians as a partner business.

Terms & Conditions
Harborians - Business Partner WaiverBy registering as a participating business, I confirm that:1. I will honour the agreed discount or offer for all valid Harborians Card holders during normal trading hours, or as otherwise stated in my business offer.2. I will ensure that all relevant staff are aware of the Harborians Card, the agreed offer, and how to verify and apply it correctly. This includes checking that the member's name matches their payment card or other reasonable proof of identity, that the membership has not expired, and that the card is marked ACTIVE.3. I will not withdraw, pause or amend the agreed offer without giving Harborians at least 30 days' written notice by emailing [email protected].4. I may refresh or update my offer from time to time, including through seasonal promotions or event-specific deals, and I will notify Harborians of any changes in writing.5. I understand that Harborians may from time to time suggest collaborations, joint promotions or member events, and that participation in any such activity is entirely optional.6. I give Harborians permission to use my business name, logo, images and a short business description across its website, newsletter, social media and related promotional materials.7. I have read and agree to the Harborians Business Partner Terms & Conditions linked below.8. I understand that either party may end this partnership by giving at least 30 days' written notice.Business Partner link to our Terms & Conditions: https://harborians.com/#legal

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Legal

Business Partner Terms & Conditions
Harborians Ltd · July 2026These terms govern the partnership between Harborians Ltd and participating businesses. Please read them before signing the Partner Waiver.

Business Partner Terms & Conditions

1. About These Terms
These terms and conditions ("Terms") form the agreement between Harborians ("Harborians", "we", "us", "our") and the participating business ("Partner", "you", "your") regarding your inclusion in the Harborians membership programme and business directory.By signing the Partner registration form, waiver or otherwise agreeing to participate, you confirm that you have read, understood and accepted these Terms in full.Harborians is a community membership platform connecting members with independent local businesses across Market Harborough and the wider Harborough District.Contact us: [email protected] · harborians.com2. Partnership Overview
As a Harborians Partner, your business may be listed on the Harborians website, business directory and promotional materials. In return, you agree to offer an exclusive discount or special offer to valid Harborians Card holders.The partnership is intended for independent businesses operating in Market Harborough and the wider Harborough District, or such surrounding areas as Harborians may approve from time to time.There is no fixed term. The partnership continues on a rolling basis until either party terminates it in accordance with Section 10 of these Terms.3. Your Discount or Offer
3.1
You will choose the discount or offer you wish to provide to Harborians members. This may be a percentage discount, a fixed amount off, a free item, an upgrade or another offer of your choosing.3.2
The agreed offer must be honoured for all valid Harborians Card holders during your normal trading hours unless otherwise agreed in writing with Harborians.3.3
If you wish to change, amend, pause or withdraw your offer, you must give Harborians at least 30 days' written notice by emailing [email protected]. Changes will not take effect until confirmed by Harborians and updated across relevant platforms.3.4
Harborians reserves the right to feature your offer in newsletters, social media posts, the Harborians website, business directory and other promotional materials.4. Refreshing Offers and Seasonal Promotions
4.1
Harborians encourages Partners to keep their offers fresh, relevant and engaging for members. We welcome seasonal offers, limited-time promotions, event-specific deals and other creative ideas that reflect your business and the time of year.4.2
If you wish to add a new offer, update your existing offer or run a short-term promotion, please notify Harborians by emailing [email protected]. We will update your listing and promote the new offer across our channels as soon as reasonably practicable.4.3
Harborians may from time to time contact Partners ahead of key dates or seasonal periods to discuss potential themed or collaborative promotions. Participation in any seasonal campaign is voluntary.4.4
Partners are encouraged to consider how their offer may evolve over time to maximise engagement with Harborians members and encourage repeat visits.5. Collaborations and Events
5.1
Harborians may from time to time propose collaborations, joint promotions, pop-up events, community events, networking opportunities or member experiences in partnership with participating businesses.5.2
There is no obligation to participate. Any collaboration or event will be discussed and agreed between both parties in advance. Partners will never be committed to an event or promotion without their express agreement.5.3
If you are interested in hosting a Harborians member event at your premises, such as a tasting evening, workshop, networking event or wellness session, please get in touch. We are always open to ideas that benefit both your business and the Harborians community.5.4
Where a Partner hosts or co-hosts an event in collaboration with Harborians, the Partner is responsible for ensuring that they hold appropriate public liability insurance and that all relevant health and safety requirements are met at their premises.5.5
Harborians may promote any agreed collaboration or event across its platforms and membership channels.6. Harborians Card Verification
6.1
The Harborians Card is a digital membership card stored in the member's Apple Wallet or Google Wallet and displayed on their phone. Members must present a valid, active Harborians Card to redeem your offer, unless an online code or other written method of redemption has been specifically approved by Harborians.6.2
You and your staff are responsible for checking that the card presented is valid before applying any discount or offer. Verification should include checking:the member's name on the Harborians Card;
that the membership status is active;
that the expiry date has not passed; and
where reasonably required, that the name matches the name on the customer's payment card or other reasonable proof of identity.
6.3
Harborians may provide guidance and training materials on how to identify and verify a valid Harborians Card.6.4
Harborians is not liable for any loss arising from a Partner applying a discount or offer without properly verifying the customer's Harborians Card.7. Staff Training and Awareness
7.1
You are responsible for ensuring that all relevant staff are aware of the Harborians Card, the agreed offer, and how to verify and apply it correctly.7.2
New staff should be briefed on the partnership as part of their onboarding. Harborians may provide training materials or guidance on request.7.3
Harborians is not responsible for any loss, complaint or dispute arising from staff not being aware of, misunderstanding or failing to honour the agreed offer.8. Signage and Display
8.1
Harborians may provide you with partner signage, window stickers or related promotional materials for display at your premises.8.2
Where signage is provided, you agree to display it in a reasonably visible location, such as a front window, entrance door or counter area, so that members can identify your business as a participating Harborians Partner.8.3
If the partnership ends, you agree to remove any Harborians signage and promotional materials within 14 days of the termination date.9. Use of Your Business Name, Logo and Content
9.1
You grant Harborians permission to use your business name, logo, images, profile photo and a short description of your business across the Harborians website, newsletter, social media channels, printed materials and other Harborians promotional platforms.9.2
Harborians will aim to represent your business fairly and accurately. If you have any brand guidelines or usage requirements you would like us to follow, please provide them in writing.9.3
You may request the removal of specific content featuring your business at any time by contacting Harborians in writing. We will aim to action reasonable requests within 14 days.10. Termination
10.1
Either party may terminate this partnership at any time by providing at least 30 days' written notice by emailing [email protected].10.2
Upon termination, you agree to stop offering the Harborians discount or offer and to remove Harborians signage within 14 days. Harborians will remove your business from active listings and promotional materials within a reasonable timeframe.10.3
Harborians reserves the right to terminate the partnership immediately if the Partner:brings Harborians into disrepute;
consistently fails to honour the agreed offer; or
materially breaches these Terms.
10.4
If Harborians offers any paid promotional or featured business products in future, any additional cancellation or subscription terms for those products will apply alongside these Terms where relevant.11. Liability
11.1
Harborians acts as a promotional platform connecting members with local businesses. Harborians is not responsible for the products, services, quality or customer experience provided by Partner businesses.11.2
Any dispute between a Harborians member and a Partner business is a matter between those parties. Harborians may, at its discretion, assist in resolving complaints but is not liable for any loss, damage, cost or claim arising from such disputes.11.3
The Partner is responsible for ensuring that its offer complies with all applicable laws, regulations, consumer protection requirements and trading standards.11.4
To the fullest extent permitted by law, Harborians' total liability to any Partner under or in connection with these Terms shall be limited to £100 where no fees have been paid by the Partner, or if fees have been paid, to the total amount paid by the Partner to Harborians in the 12 months preceding the event giving rise to the claim, whichever is greater.11.5
Nothing in these Terms limits or excludes liability for:death or personal injury caused by negligence;
fraud or fraudulent misrepresentation; or
any other liability that cannot lawfully be limited or excluded.
12. Data and Privacy
12.1
Any personal data shared between Harborians and the Partner will be handled in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and any other applicable data protection legislation.12.2
Harborians will not share member personal data with Partner businesses except where necessary, lawful and transparently communicated. Members will usually redeem offers by presenting their Harborians Card in person or, where applicable, by using an approved online discount code.12.3
Where a member redeems an online-only offer or books in advance, the Partner may ask the customer to present their Harborians Card on arrival or provide another reasonable form of proof of active membership.12.4
For full details of how Harborians handles personal data, please refer to the Harborians Privacy Policy at harborians.com.13. Changes to These Terms
13.1
Harborians may update these Terms from time to time.13.2
Where changes are material, Partners will be given at least 30 days' notice in writing before the updated Terms take effect.13.3
Continued participation in the Harborians programme after notification of updated Terms will constitute acceptance of those updated Terms. If you do not agree to the updated Terms, you may terminate the partnership in accordance with Section 10 before the changes take effect.14. Governing Law and Jurisdiction
These Terms and any dispute or claim arising out of or in connection with them, their subject matter or formation, shall be governed by and construed in accordance with the laws of England and Wales.The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms.

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Privacy Policy
Harborians Ltd, trading as Harborians
Version 1.0
Last updated: July 2026Harborians is committed to protecting your personal data and being transparent about how we use it.This Privacy Policy explains what information we collect, why we collect it, how we use it, and your rights under UK data protection law.By using our website, becoming a member, signing up as a partner business, subscribing to our emails, or otherwise interacting with Harborians, you confirm that you have read and understood this policy.1. Who We Are
Harborians Ltd is a company registered in England and Wales, trading as Harborians.We support independent local businesses through our membership community, business directory and the Harborians Card membership scheme.For the purposes of UK data protection law, Harborians Ltd is the Data Controller of the personal data we collect and process.Data Protection Contact: Ed Shek
Email: [email protected]
Website: harborians.com
ICO Registration Number: ZC142493If you have any questions about this policy or the personal data we hold about you, please contact us at [email protected].If you are unhappy with how we handle your data, you can contact the Information Commissioner's Office at ico.org.uk.2. What Personal Data We Collect
Membership Data
When you sign up for the Harborians Card, we may collect:your full name
your email address
your phone number
your date of birth
your membership type and status
payment records
Payments are processed securely by Stripe. We do not store your full card details ourselves.Partner Business Data
If your business joins Harborians or is listed in our directory, we may collect:business name
business address
business email address
business phone number
contact name
business images or logo
a short business description
details of your member offer or discount
Some of this information may be displayed publicly on our website, directory or promotional materials.Website and Communications Data
When you interact with our website or emails, we may collect:your email address if you subscribe to our newsletter
email open and click data
basic website analytics, such as pages visited, browser type and approximate location
communication preferences
Enquiry Data
If you contact us directly or complete a form, we may collect:your name
your email address
your phone number, if provided
the content of your enquiry
any other information you choose to share
3. How We Use Your Data
We only use your personal data where we have a valid legal basis to do so.We may use your data to:manage your Harborians Card membership
process payments
manage partner business participation and directory listings
send newsletters and marketing emails where you have subscribed
respond to enquiries
send member updates about offers, news and relevant service information
meet legal, regulatory and tax obligations
4. Legal Bases for Processing
Under UK GDPR, we rely on the following legal bases:Contract performance - where we need your data to provide your membership or manage a business partnership
Legitimate interests - where we need your data to operate and improve Harborians in a reasonable and expected way
Consent - where you have chosen to subscribe to marketing emails
Legal obligation - where we are required to keep records for legal, tax or regulatory reasons
5. How Long We Keep Your Data
We only keep personal data for as long as necessary.In general:Membership data - for the duration of your membership and up to 2 years afterwards
Payment and accounting records - for at least 6 years where required by law
Partner business records - for the duration of the partnership and up to 2 years afterwards
Newsletter subscription data - until you unsubscribe
Enquiry data - for up to 2 years from last contact
We may keep certain information for longer where required for legal, regulatory or tax reasons.6. Third-Party Services and Data Processors
We use a small number of trusted third-party providers to help us run Harborians.These include:Join It - membership management and Harborians Card platform
Stripe - secure payment processing
Mailchimp - newsletter and email marketing
Google Workspace - email, documents and business operations
These providers may process personal data on our behalf. We expect them to handle data securely and in line with applicable data protection law.We do not sell your personal data to third parties.We may share anonymised or aggregated information with partner businesses or potential partners to show the reach and impact of Harborians, but this will not identify you personally.7. International Data Transfers
Some of our third-party providers may process data outside the UK.Where this happens, we take appropriate steps to make sure suitable safeguards are in place, such as approved contractual protections or transfers to countries recognised as providing adequate protection.8. How We Protect Your Data
We take data security seriously and use appropriate technical and organisational measures to protect personal data.These include:limiting access to authorised people only
using secure third-party platforms
using access controls and account security measures
reviewing our data handling practices regularly
storing data using secure cloud-based systems
No online system can ever be completely secure, but we take reasonable steps to protect the information we hold.9. Your Rights
Under UK data protection law, you have the right to:request access to the personal data we hold about you
ask us to correct inaccurate or incomplete data
ask us to delete your data in certain circumstances
ask us to restrict how we use your data in certain circumstances
object to processing where we rely on legitimate interests
withdraw consent at any time where we rely on consent
request your data in a portable format where applicable
To exercise any of these rights, email [email protected].We will usually respond within one calendar month.You also have the right to complain to the Information Commissioner's Office at ico.org.uk.10. Cookies and Website Analytics
Our website may use cookies and similar technologies to help the site function properly and to understand how visitors use it.These may include:Essential cookies - needed for the website to work properly
Analytics cookies - used to understand traffic and improve the website
You can control cookies through your browser settings. Disabling some cookies may affect how the website works.If you use a cookie banner or consent tool, this section should match how your website actually handles cookies.11. Children's Privacy
Harborians membership and related services are intended for adults unless clearly stated otherwise.We do not knowingly collect personal data from children.If you believe we have accidentally collected personal data from a child, please contact us at [email protected] and we will investigate and, where appropriate, delete the data.12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, practices or legal obligations.The latest version will always be available on harborians.com.Where appropriate, we may also notify members or subscribers of significant changes by email.13. Contact Us
Harborians Ltd
Trading as Harborians
Email: [email protected]
Website: harborians.com
Data Protection Contact: Ed Shek
ICO Registration Number: ZC142493Version History
Version 1.0 - July 2026
Initial publication of the Harborians Privacy Policy.

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